Unfiltered Story #57069
Certain company purchases have to be made by the accounts manager, he is typically very slow and dificult to deal with. So i normally have all information he could possibly need well before asking for it.
I notice that the payment hasn’t been paid so i chase him.
Me: I noticed we havn’t paid (order) i do really need it cleared.
Manager:I need the pack, if i don’t have the pack, i can’t process it.
Me: The pack is mostly advertising materials, is there a form you need.
Manager: An invoice, i need an invoice, i can have a paid invoice afterwards i need to know.
Me: erm ok.
(I step outside and ring number i sent him on my email, less than a minuite later i stick my head back through the door.)
Me: They said that they will give you a paid invoice after payment.
Manager: (Throwing his hand in the air) that all i needed!
Assistant manager: That’s (company) right? We deal with them all the time, they always send us an invoice.
Manager: I just needed to know, i just needed to know.
Assistant manager: (quietly) dont worry, ill do it. At least you will know it has been done.
(Three weeks of delays, because he could’t ring a number i provided right from the start!)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?