Unfiltered Story #296082

I work the front desk at a motel. We get some seedy characters, but as long as the guests pay their bills, the cops aren’t called and the building isn’t on fire, management doesn’t care. A man and his female companion approached the desk around 2:30 in the morning.

Me: Hi there. How can I help you?
Man: I got a reservation.
Me: Okay, I’ll need your ID.
Man: (*gives a name*)
Me: I need your ID.
Man: I just told you.
Me: You told me your name, I need your drivers license, state ID, a passport. Something government issued that says you are (given name).
Woman: Why? ‘Cause he’s black? (Motel name) doesn’t rent to black folks?
Me: (*sigh*) No one checks in without an ID.
Man: Okay fine. (*He tosses an ID with an entirely different name*)
Me: Thank you (name on ID). Unfortunately, I don’t have a registration under (name on ID) or (given name).
Man: Yeah you do. I did it through (reservation app).
Me: Unfortunately I don’t.
Woman: Just ’cause we’re not white like you?
Man: So how come we can’t use my reservation?
Me: There doesn’t seem to be one.
Woman: Show her the reservation. (*quieter*) Stupid hoe can’t do her job.
Me: Ma’am, I will have you escorted from the property.
Man: Babe, just chill. (*He pulls up the reservation app with my motel on the screen*) See?
Me: I see that you selected a room but didn’t finalize the payment.
Man: (*turns the phone*) What?
Woman: Oh f*** that! Let’s go somewhere else.
Me: (*smiling*) Have a good night!
Woman: (*As they’re walking out*) You just lost business, b****!