Your Scamming Days Are Numbered
Call Center | Right
| November 5, 2013
(I’m working in a cell phone customer service call center. We can see the number the customers are calling from.)
Me: “Thank you for calling [Company]; this is [Name]. How may I help you?”
Customer: “I’d like to report a phone that was stolen.”
Me: “I’m sorry to hear that. What’s the number?”
(The customer gives me the exact same number of the phone the customer is calling from.)
Me: “Uh, sir. That’s the number that you are on.”
Customer: “S***!” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?