What The World Needs Now…
(I’m male and married, and I’m on the phone with a male customer whom I know well. He’s recently remarried, and told me about his wife and how very much he is in love with her. While on the call, I’m thinking about how nice that is and how happy I am for him.)
Customer: “Thanks, bye!”
Me: “Bye! Love ya!” *click*
(Then I realized what I said. I sat there for a few minutes, and then sheepishly called him back. The funniest part was, he was so used to hearing it from his wife that it didn’t even register! We had a good laugh over it.)
Question of the Week
Have you ever served a bad customer who got what they deserved?