Weeding Out The Good Customers, Part 2
Gas Station | Right
| April 6, 2011
(We have two branches of my store in our town of about 3,500. Ours is referred to as the ‘ghetto’ store.)
Me: “How’s it going?”
Customer: “Pretty good.”
Me: “Will that be all?”
Customer: “Yes.”
Me: “Total is $2.98.”
Customer: “Here’s $3. Plus, a little something extra.”
(He hands me a bud of weed.)
Me: “What’s this for?”
Customer: “It’s a Friday night, and you are trapped in hell. Now you tell me what it’s for.”
Question of the Week
Have you ever served a bad customer who got what they deserved?