Wandering Is Part Of The Therapy
(I have been having physio for my knees for about 3 months. My usual appointments are at the hospital but my final one is in the same building as my doctor’s surgery. They have various medical services available over 3 floors, but I have only ever been there to see my GP. Please note, I am an adult and obviously so. I enter building and stop at main reception desk.)
Me: “Hi, could you point me in the direction of physio please?”
Receptionist: “For adults or children?”
Me: *thinks: surely that’s obvious* “Er, adults.”
Receptionist: “Do you have a letter?”
Me: “No, I…” *gets interrupted*
Receptionist: “Well, it’s either the first or second floor, then.”
Me: “…”
Receptionist: “…”
Me: “I’ll just wander aimlessly ’til I find it, then?!”
(Thankfully the people on second floor were helpful.)
Question of the Week
Have you ever served a bad customer who got what they deserved?