Trying To Break Breakfast
(I work the very early morning shift. Breakfast time is not for another three hours, so I take a bagel and stick it in the toaster for my breakfast. Then I go to the back to cook. When I return, my bagel is gone and there a young man in his 20s with crumbs all over his smiling mouth.)
Young Man: “Hello!”
Me: “Good morning.” *looking everywhere* “Where is my bagel?”
Young Man: “Oh, I ate it.”
Me: “…”
(I’m struggling to keep my temper at someone who might be staying as a guest, so I can’t talk for a few moments. Meanwhile the man keeps smiling foolishly.)
Me: “I see… Do you always eat food that isn’t yours? That was my bagel.”
Young Man: “Oh! Sorry! I didn’t know it was yours. I just thought someone had left and forgotten about it. I’m really sorry.”
Me: “Ok… I accept.”
(I continue my job.)
Young Man: “Can I have another?”
Me: “No… breakfast isn’t until three hours. You’ll have to wait.”
Young Man: “This is about me eating your bagel, right? I already said sorry. Now please, I want another! I can’t help it. I’m hungry!”
Me: “I’m sorry, but I have to follow the rules. And they say no breakfast served until [time].”
(He continued to pester me, both pleading and apologizing, until he finally stormed off. Turned out, he wasn’t even staying there as a guest!)
Question of the Week
Have you ever served a bad customer who got what they deserved?