They’ll Always Be (Baby) Back For More
Restaurant | Right
| September 29, 2012
(A customer has just given me her order for a full-slab of ribs. She seems nice and even-tempered until this moment.)
Customer: “That’s to go, and I want to talk to your manager!”
(I call over the manager.)
Manager: “Yes, how may I help you?”
Customer: “Last time I came here, I ordered your ribs and they were absolutely DISGUSTING! There was barely ANY sauce and they were cold and gross!”
Manager: “Did you contact us? We could have given you customer credit.”
Customer: “NO! Why would I EVER want to come back?!” *pays for her ribs and storms off*
Question of the Week
Have you ever served a bad customer who got what they deserved?
