The Oil Is Glistening But Someone’s Not Listening
(A man walks up to the service counter on a Thursday morning. He wants to make an appointment so he can bring his car in for an oil change.)
Me: “The next available appointment for oil changes is Monday at 10:30.”
Customer: “Do you have anything available this afternoon?”
Me: “No, I’m sorry. We don’t. The next available appointment is Monday at 10:30 in the morning.”
Customer: “How about tomorrow?”
Me: “We don’t have any appointments available until Monday next week.”
Customer: “Do you have openings this Saturday?”
Question of the Week
Have you ever served a bad customer who got what they deserved?