Speaking American Is A Country Diction In Terms, Part 3

(As the city is hosting a big international event, we’ve been having a lot of people asking for information about venues, transports, and such. For guests’ convenience we set up two different lines, one for information in English and Spanish and one for information in French and German, as these are the four main languages our guests require. We used flags to represent languages, with a standard UK flag standing for English. A third colleague is standing by the door, answering questions in miscellaneous other languages and directing people to the lines. A couple walks in and addresses him in English.)

Guest: “Excuse me, sir?”

Coworker: “Yes, sir? How can I help you?”

Guest: “We need information in American. Which one of these lines is the correct one?”

(My coworker points to the English speaking line.)

Guest: *pointing to the flag* “That’s an English flag. There’s no American flag here. Are you sure this is the correct line?”

Coworker: *trying not to laugh* “Yes, sir. Yes, I’m quite sure it is.”

(At this point the couple cuts the entire 20-something people line and simply walks up to me while I’m busy with another guest.)

Guest: “Good morning, we would like to know if—”

Me: “Sir, I’m sorry, but you can’t just cut the line like that.”

Guest: “But your colleague said this was the American speaking line.”

Me: “It is sir, but as you can see there’s a lot of people waiting for information. You’ll have to wait like everybody else. I promise you it won’t be long.”

Guest: “But… but… I’m AMERICAN!”