Someone Should Explain Where The ‘G’ In GMT Comes From
Me: “Good afternoon. You are speaking to—”
Customer: “Do you know how long I have been waiting?”
Me: “The log says you have been on the call for seven minutes.”
Customer: “TWO HOURS!”
Me: “Have you tried calling before?”
Customer: “No!”
Me: “Then all I can say is the call has lasted seven, now eight, minutes.”
Customer: “No, I woke up two hours ago, and you weren’t open. I have been waiting!”
Me: “Sir, we have been open since eight am—”
Customer: “AND IT’S JUST GONE EIGHT! You need to open sooner.”
Me: “Sir, might I ask where you are calling from?”
Customer: “[City].”
Me: “And where is that exactly?”
Customer: *huffs* “F****** NEW JERSEY!”
Me: “Ah, I see. You are on American Eastern Time, which is, I think, five or six hours behind the UK, which is where you have called.”
Customer: “No.”
Me: “Excuse me?”
Customer: “You’re wrong. Everywhere follows America. Everywhere is the same time. You’re stupid. I hope you DIE! IT’S EIGHT EVERYWHERE, YOU F*****G R*****!” *slams the phone down*
Question of the Week
Have you ever served a bad customer who got what they deserved?
