Refill And Rethink Your Scam

(I work in a coffee shop in a larger department store. We have a free refill policy on teas and coffees, as long as it was purchased in the store and the customer has not left. Many people abuse this.)

Me: “Hi, what can I get for you tonight?”

Customer: “I’d like a refill.”

Me: “Oh, what was your drink? I don’t remember making it.”

Customer: “Green tea with lemonade. The other girl made it.”

Me: *still smiling away* “Really? Wow, that’s a long time to be shopping!”

Customer: “Yeah, I’ve been here almost an hour.”

Me: “Nope. My last coworker left at three. It’s now eight. I have to charge you for this drink.”

(Cue grumpy stomping off!)