Putting The Z In Lazy
Customer: “Hi, do you have Zombieland?”
Me: “Sure, have you had a look in the DVD section under ‘Z’?”
Customer: “No, I wanted to see if you had stock first; could you check, please?”
Me: “The ‘Z’ section is right behind you, and I saw one earlier today so It should be there.”
Customer: “Can you check on your computer if you have any?”
(I walk out from behind counter, and pick up the DVD.)
Customer: “Oh! Where did you find it?”
Me: “Under ‘Z’, in the DVD section.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
