Picture Perfect

(I work as a library clerk in the computer lab. Over the next couple of nights we have a gentleman come in who is completely computer illiterate. I’ve tried to explain the best I can as how to go about searching online for information, or watching videos. On this particular night he seems to understand the computer a little more.)

Patron: “Excuse me, I need help.”

Me: “Sure, what can I help you with?”

Patron: “This video won’t load! I’ve been staring at it for the last 30 minutes, and nothing has happened!”

(I take in the problem quickly, and try not to laugh.)

Me: “Sir, you’ve been looking at a picture for the last 30 minutes, not a video.”