Not Espressing The Order Correctly
(It is about 10 am on a Saturday, and I really needed some caffeine to prepare me for the working day. I go to a very, very small coffee shop, so the barista and the cashier are standing right next to each other and directly in front of me the whole time.)
Barista: “Can I help you?”
Me: “Yes. Could I get a large, light roast, please, to go?”
Barista: “To go?”
Me: “Yes.”
Barista: “What was the last thing you said?”
Me: “‘Yes’?”
Barista: “Before that.”
Me: “‘To go’?”
Barista: “Yes, ‘to go’.”
Me: “Yes.”
Barista: “A large?”
Me: “Yes.”
Barista: “Light roast?”
Me: “Yes, please.”
Barista: “To go.”
Me: “Yes, to go. A large, light roast, to go.”
Barista: “Okay.”
Cashier: “So that was one large, light roast and a small light roast, to go?”
Me: “What?”
Cashier: “What?”
Me: “Just a large. That’s it.”
Cashier: “To go?”
Me: “Yes.”
Cashier: “Okay. One large, light roast to go. No small.”
Me: “No small.”
Cashier: “No small.”
Me: “No, no small.”
(They clearly needed some caffeine, too!)
This story is part of the Coffee Shop roundup!
Read the next Coffee Shop roundup story!
Read the Coffee Shop roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
