Let Me Google That For You
Me: “Thanks for calling [store]! How may I direct your call?”
Customer: “Hi, I was wondering when the new season of this TV show is supposed to come out.”
Me: “I’m sorry, ma’am, but our system doesn’t allow us to research release dates. I could only tell you if it was being released this month.”
Customer: “Well, could I find out on your website?”
Me: “Well, your best bet would just be to Google it.”
Customer: “Umm… so what should I Google?”
Me: “The name of the TV show, the season, and the words ‘release date.'”
Customer: “Oh my God, thank you! I never would have thought of doing that! I’ll go look it up now. Bye!”
Question of the Week
Have you ever served a bad customer who got what they deserved?