Knowledge Is Power
(Hurricane Sandy is fast approaching, so I decide to withdraw some cash in case we have an emergency.)
Teller #1: “Are you ready for the hurricane?”
Me: “Getting there. That’s what this cash is for.”
Teller #2: “Wait, you need cash for a hurricane? Why?!”
Me: “Yes, definitely. If there is no power and we need to buy something, then I want to have cash available.”
Teller #2: “What? That’s stupid! You could just use your debit card.”
Me: “But if the power is out, the machines aren’t running.”
Teller #2: “Then you’d go to the ATM!”
Question of the Week
Have you ever served a bad customer who got what they deserved?