Just Google It…

(I work at a guitar store as the business manager, which mostly means I keep track of the money and sign people up for lessons with our music school. Although I am the only female employee of the store, my coworkers lovingly call me “Tech Support” as I seem to be the only one that is ever able to fix the printers, computers, and cash registers whenever they aren’t working properly.)

Me: *read over my assigned list of tasks for the day from my boss, notice a weird assignment, and call my boss*

Me: “I have a question about one of my tasks for today.”

Boss: “Which one?”

Me: “The one where you ask me to ‘Fix Google.’”

Boss: “Our Google Spreadsheets aren’t working correctly right now. When I open one it opens eight additional tabs in my browser. When [Coworker] opens one it freezes and then shuts down his browser. I need you to fix it, since you’re our Tech Support.”

Me: “I appreciate your faith in my technical abilities, but everything you’re listing is handled through Google directly, and since I don’t work for Google…”

Boss: “Yeah but I’m sure you can figure it out.”

Me: *face-palm*

(Long story short, I spent over an hour on the phone with a Google Help Desk person trying to figure out why this kept happening. Turns out my boss kept double clicking the link impatiently while waiting for it to load, causing 8 tabs to open of the same spreadsheet. As for my coworker, it’s difficult for a spreadsheet to load when you have 18 other tabs currently open.)