Interested In Ply-Red, Not Blood-Red
(I am working one day, repackaging some glass bottles of beer where one had shattered, and am knocking off the shards of glass with a safety knife. A customer approaches me.)
Customer: “Hello, I am wondering if you could help me find some three ply red napkins. You have three ply in other colors.”
Me: “I’m sure we do; I’ll just check the system to find a shelf location and see if we have any in stock.”
(As I go to put down the bottle I am holding, a shard of glass embeds itself in my hand.)
Me: “Agh! Sorry, bear with me one second.”
(I pull the shard out.)
Me: “Okay, so, three ply red right?”
Customer: “Sorry, were you helping me, or were you busy tending to your own business? Jesus, I’m here to spend my hard-earned cash, and you can’t even give me the time of day!”
Question of the Week
Have you ever served a bad customer who got what they deserved?