Have The Back-Handed Compliment Handed Back To You
(I am working an event at a convention center where there are 35,000 people in attendance. The layout is not very well planned and the fire-marshal has instructed my supervisor that we can no longer allow foot traffic through a particular corridor, and this is obviously going to cause a lot of frustration and inconvenience for attendees.)
Supervisor: *me* “I need you to work the hardest spot in the building. You are the best at pissing people off in the nicest way humanly possible.”
Me: “That’s the best compliment I think I’ve got since I started working here!”
Question of the Week
Have you ever served a bad customer who got what they deserved?