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Getting Sour About The Sour Cream

| Working | October 26, 2016

(I go through the drive-thru of my local hamburger franchise and order a cheeseburger and a sour cream and chive baked potato. When I get home, the potato is plain. Also, no sour cream, butter, salt, or pepper were included. I call and speak to the manager and explain.)

Manager: “You didn’t tell us you wanted the sour cream and chives for the potato.”

Me: “Wouldn’t ordering a ‘sour cream and chive baked potato’ kind of tip you off that I WANTED sour cream and chives?”

Manager: “No, you have to tell us.”

Me: “It’s in the NAME. Sour cream and chive is right there. I DID say I wanted a sour cream and chive baked potato; how is that not telling you what I wanted?”

Manager: “We can’t read your mind. I can’t credit you anything when you weren’t clear on what you wanted.”

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