Everything Is Cool When You’re Part Of A Team
(I’m working the counter at a sandwich shop when a customer comes in looking VERY tired.)
Customer: “How big are your five-dollar foot-longs?”
(He looks like a good-natured sort, so I decide to risk joking with him a little to help him wake up.)
Me: “Eleven inches. I’m taking a bite for that question.”
Customer: *laughs* “I suppose I asked for that. How much?”
(Having just the previous night babysat a boy who likes The Lego Movie, my response is almost automatic.)
Me: “That’ll be forty-seven dollars.”
(The customer wears an expression of abject horror for a split-second… and then breaks into a broad grin.)
Customer: “Awesome!”
(With “Everything is Awesome” stuck in my head for the rest of the day, I got the customer his unbitten, normally-priced foot-long.)
Question of the Week
Have you ever served a bad customer who got what they deserved?