Driving You To Not Drink
(I work at a dual restaurant; one dining room, two counters. One is a well known Canadian coffee shop; the other is a burger place. People love their coffee, so often don’t get a soft drink from my side.)
Me: “Okay, you want a number nine with medium fries. Do you want a drink with that to make it a combo?”
Customer: “No, my wife’s grabbing coffee from [Coffee Place].”
(He pays, his wife grabs a table, and I go to wipe down some trays. My coworker hands off the food, but the customer just stands there staring at me.)
Me: “Sorry, is there a problem?”
Customer: “Yeah, don’t I get a [Soda] or something?”
Me: “No.”
Customer: “Well, why not?”
Me: “Because literally less than two minutes ago you told me you didn’t want one.”
Customer: “Well, I should get a drink for the price I paid!” *walks off*
Next Customer: “Did he really get mad because you didn’t give him something be said he didn’t want?”
Me: “Yup. You still wonder why people don’t like this job?”
Question of the Week
Have you ever served a bad customer who got what they deserved?