Bags Of Common Sense
(The bookstore where I work has recently switched bag printers, and there has been a delay getting the new bags. As a result we have run out of plastic bags to put purchases in. We have signs on the front door letting customers know. An older man and his son come up to the counter with a stack of about six books. I ring them up.)
Customer: “Where’s my bag?”
Me: “I’m sorry, sir, we are out of bags.”
Customer: “How the h*** am I supposed to get my books out to the car?!”
Customer’s Son: “Dad, you carried them all over the store and up here to the register. You can carry them ten feet to the car.”
(I was so glad he said it so I didn’t have to!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
