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Antisocial About The Social

| Right | August 20, 2015

Customer: “Hi, I’d like to deposit these checks.”

(I take the checks and deposit slip, but the account number isn’t coming up, and her name isn’t, either.)

Me: “I’m having trouble finding you in our system. Can you give me your social, and I can look for you that way?”

Customer: “This always happens with you! Why does this happen with only you?! I don’t know how you got this job. My social is [number].”

Me: “I found you, ma’am, but it looks like your name is hyphenated in our system, which you did not indicate on the deposit slip, and the account number you provided is incorrect. I suppose that’s why it never works when you come to me. All of the information you gave me was incorrect.”

(The customer left red-faced. Since then, she’s gone to great lengths to be polite to me.)

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