Always A Complaint On The Braaaaainnnz
(I’m in the return line at a big department store when I overhear this conversation:)
Worker: “I’m sorry, but this receipt is two months old. You only have ten days to return an item, even if it’s defective.”
Customer: “Braaaainz.”
Worker: “I understand it’s frustrating, but I’m tied by the corporate rules for returns.”
Customer: “BRAAAAAIIIINZ!”
Worker: “Sure, I can get you a manager, but she’s just going to tell you the same thing. Corporate is very firm about the returns policy and she cannot override it either.”
Customer: “Braaaaainnzzz! BRAAAAAAIIIINNNZZZZ!”
Worker: “Well, I’m sorry you feel that way, but again, there’s nothing more I can do about this.”
Customer: “Braaainz!” *customer shuffles off*
Worker: *to me* “Hi! What can I help you with today?”
Me: *confused* “Um. Brainz?”
Question of the Week
Have you ever served a bad customer who got what they deserved?