A Lack Of Volume Control
Customer: “I’d like a pint and a half of lager and a bitter shandy.”
Me: “A pint or a half?”
(Customer looks confused.)
Me: “Of bitter shandy?”
Customer: “A pint and a half.”
Me: “Of the lager?”
Customer: “Yeah.”
Me: “And would you like a pint or a half of the bitter shandy?”
Customer: “No, a pint and a half of lager and a bitter shandy.”
Me: “And would you like a pint or a half of bitter shandy?”
Customer: “No, I want a pint and a half of…” *pauses* “Oh, yeah a half of bitter shandy, please.
Question of the Week
Have you ever served a bad customer who got what they deserved?
