A Call For Common Sense
Operator: “Thank you calling [cellphone company]. My name is Paul. How may I help you?”
Me: “Hi, I lost my phone this morning. It slipped from a pouch on the back of my bike I forgot to zip up. I was calling it, hoping somebody would find it and answer, but now it’s going straight to voicemail.”
Operator: “Any chance the battery just died?”
Me: “I don’t think so. It was fully charged. At first it was ringing out, but now it looks like somebody’s switched it off; it goes straight to voicemail. I’d like to get the number blocked so they can’t use up all my call credit before I get the number transferred to a new phone.”
Operator: “And are you calling from the phone in question?”
Me: “Wha… yes. Yes, I am calling you right now from the phone I’m reporting stolen.”
Operator: *finally gets it* “Okay, and… oh! Right!”
Question of the Week
Have you ever served a bad customer who got what they deserved?