At Lagerheads, Part 4
Customer: “I’d like a gin and tonic and a pint of Carlsberg.”
Me: “I’m sorry. We don’t have any Carlsberg. We have other lagers available on draft and also those available in long neck bottles.”
Customer: “Okay. So, I’ll have a long neck Carlsberg.”
Me: “Sorry, we don’t have long neck Carlsberg.”
Customer: “I’ll have a can of Carlsberg then, please.”
Me: *internal sigh* “Sorry, we don’t sell cans of any kind; also, we don’t have Carlsberg. Would any other kind of lager be okay?”
Customer: “Oh, it’s not for me. It’s for my husband. Hold on. I’ll go check what he would have instead.” *goes and comes back* “Okay. Can I have a pint of Carlsberg, please?”
Question of the Week
Have you ever served a bad customer who got what they deserved?