Should Wind-Screen Calls

| Columbus, OH, USA | Right | September 23, 2015

(I work in auto glass sales. This happens at least once a day:)

Caller: “Yeah, uh, I need a glass replacement?”

Me: “Alright, we can help with that. Is it being billed through insurance or a commercial account?”

Caller: “Insurance.”

Me: “What insurance are you with?”

Caller: “Uh, I don’t know.”

Me: “Do you have a card you can look at?”

Caller: “Nah, I don’t have insurance yet.”

Me: “Unfortunately that would be fraud then. I can put it through cash, if you’d like.”

Caller: “F*** you people! I just want a d*** windshield!” *click*

They’re Slippery Costumes To Get

| Aurora, CO, USA | Right | September 23, 2015

(Earlier in the day on Halloween:)

Caller: “Do you have any banana suits?”

Coworker: “Yes, ma’am, we have one left.”

Caller: “Can you hold it for me?”

Coworker: “No, not unless you buy it over the phone.”

Caller: “No, it’s fine. I’ll be there soon.”

(Later, I had just sold the last banana suit.)

Customer: “I called a bit ago about a banana suit.”

Me: “I’m very sorry we just sold our last one.”

Customer: “You guys said you had a banana suit. You should have held it for me.”

Me: “I’m sorry, we’re not allowed to hold costumes unless you buy them over the phone. Is there a different costume I can get you?”

Customer: “I didn’t think I’d need to! I’m not leaving here ’til I get a banana suit!”

Me: “Then you’re not leaving until next Halloween.”

(At this point I just walk away, and my manager gave me a fist bump.)

Very Slow Burn

| Victoria, BC, Canada | Right | September 23, 2015

(I am working in a large grocery store on a busy Saturday. Each till has at least eight people in line, and I can’t even see the end of the queue. I am scanning items as quickly as I possibly can and have not made any mistakes. My next customer is a lady with two overflowing carts of groceries, so I greet her and start scanning her items at my usual pace.)

Customer: “SLOW DOWN!”

Me: *startled* “I’m sorry?”

Customer: “SLOW DOWN! I don’t like it when you scan my items so quickly.”

(I double check her bill but see no mistakes.)

Customer: “And I like to watch you scan every item so don’t touch another thing until I’m done unloading!”

(The line up is still quite long behind her, and she has barely unloaded any items onto the belt. No amount of reasoning will convince her to let me start scanning her items until she has unloaded each product, one by one.)

Me: *resumes scanning*

Customer: “I said not so fast! Do I have to report you to your manager?”

(In the end I had to scan her items at a snail’s pace, several people change queues, and when she finally pays and leaves she’s still muttering about reporting me to my manager.)

Next Customer: “Please scan my items as quickly as you’d like. I don’t mind!”

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Big Box Of Bad

| MA, USA | Right | September 23, 2015

(My mother and I are having lunch at a chain restaurant where we’ve always gotten decent food and great service. The lady at the next table keeps calling our waitress over to complain about her food, to the point where it’s getting on my mom’s nerves. The waitress is apologetic and gets her bill adjusted for her.)

Waitress: “…and here’s your dessert. I’m so sorry for the inconvenience.

Lady: “Thank you. Oh, and can I get a box for the rest of this?”

(Mom and I exchange a look.)

Mom: “That bad, huh?”

Customer/Associate

| Right | September 23, 2015

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