Parting With Some Closing Comments

| NH, USA | Right | August 22, 2015

(I work at a well-known furniture franchise part time while attending college. Since I have classes during the day, I usually get stuck doing the closing shift. The store is supposed to close at nine – however, many nights, the office staff is stuck late due to the sales associates and their customers.)

Me: *over intercom at ten to nine* “Attention [Store] customers, the store will be closing in ten minutes. If you have any questions, please see your nearest sales associate. Thank you!”

(Ten minutes go by.)

Me: *over intercom* “Attention [Store] customers, the store is now closed. Please see your nearest sales associate if you have any further questions. Thank you!”

(45 minutes later, the customer and sales associate FINALLY get to the desk. Whilst finalizing the transaction, the customer makes this comment:)

Customer: “What time do you guys close?”

Me: “We close at 9.”

Customer: “Oh. But it’s 9:45.”

Me: “Yes, well, we have to stay open to serve customers.”

Customer: “Yeah… that announcement over the intercom is pretty rude. You guys shouldn’t do that.”

Me: *trying not to scream* “Well, I apologize if it reads that way. However, without the announcement, some customers will stay hours past closing to finish shopping.” *pointed stare at customer*

Customer: “Yeah, but who shops for furniture that late anyway? You shouldn’t make those announcements. They distract people.”

(She finished paying and left. I ended up having to stay until 10:15 to finish closing out the front desk, since everyone else already went home.)

Wireless, Clueless, And Hopeless, Part 17

| USA | Right | August 22, 2015

Guest: *on phone* “Your Internet’s not working.”

Me: “Hmm, let me check… Yes, it is working. That means it’s your computer that has a problem.”

Guest: “My computer’s brand new! I VERY much doubt it has a problem.”

Me: “Well, how about you bring it down to the front desk and I could have a look and maybe make it work?”

Guest: “FINE!”

(She hangs up. She brings an old battered looking Mac model that I’m not familiar with.)

Guest: “I still believe it’s your Internet that’s not working, and you’re too ashamed to admit it.”

Me: “Ma’am, our Internet works fine! See?”

(I hold up my tablet, which has the Internet working fine on it.)

Guest: “Humph! Then why won’t it work on my computer! It’s my son’s and he said it was brand new!”

Me: “I don’t know…”

(After a while of poking around, I realize the wireless adapter is not turned on. I look for the switch or button but can’t find it. The lady finally calls her son to ask where it is and we finally get it working.)

Me: “There, see? It’s was just that the wireless was not turned on. Now it’s working fine…”

Guest: *red faced* “It was still your Internet that was the problem! I will complain!”

Related:
Wireless, Clueless, And Hopeless, Part 16
Wireless, Clueless, And Hopeless, Part 15
Wireless, Clueless, And Hopeless, Part 14

A Pen-chant For Homophobia

| UK | Right | August 22, 2015

(A dapper looking gentleman enters the shop. He’s wearing a tweed jacket and has a posh, English accent.)

Me: “Hello, sir, can I help at all today?”

Customer: “Ah, yes, hello. I’m looking for a [Brand] pen. You know, the refillable sort.”

Me: “Certainly, sir, we only have one pen in that brand but—”

Customer: *pulling a pen out of his pocket, it’s gold and slim* “You see, my wife bought me this one, but I don’t like it much. It’s too thin, you see? And I don’t care for it in gold. It must be for gays or something.”

(I’m taken aback but compose myself quickly.)

Me: “Ah, I see… Well, we have this one. Maybe that will suit you better?”

(I show him the pen we stock. It’s dark grey and has a chunky barrel.)

Customer: “Ah! Much better! Thank you ever so. I’ll take it! I suppose I’ll give the other one to the wife.”

(I sold him the pen and he left, safe in the knowledge that he was now in possession of a pen which was not intended for gays. Or women.)

Rude For No Reason

| Right | August 22, 2015

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The Highs And Lows Of Retail

| Natick, MA, USA | Right | August 21, 2015

(I’m a bag girl and I’m bagging a customer’s groceries. An extremely tall man, like, 6’8″, 6’9″, comes over to me while I’m working.)

Man: “Hey, did you know you’re, like, really short?”

Me: “Excuse me?”

(I’m 4’11” and, while I’m not terribly sensitive about my height, I can’t believe he actually said this.)

Man: “Well, compared to me, you’re really short.”

Me: “And so is Stevie over there; he’s six feet. You are a rather tall person, sir. Excuse me, please, you’re blocking the bags.”

Man: *suddenly offended* “It’s so rude of you to say something like that about my height. That’s a sensitive topic for tall people.”

(The cashier is trying really hard not to laugh and the customer, who is maybe 5’2″, is staring at the man like she can’t believe this guy is for real.)

Me: “It’s rather sensitive for short people, too, and you really were incredibly impolite about MY height. Please move; I need to bag this order.”

(He stomps off in a huff and I turn to finish bagging the customer’s order.)

Customer: “Do you take tips? You deserve one after handling that man.”

Me: “I’ll take any tip that doesn’t involve drinking more milk so I can grow.”

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