And The Cycle Starts Anew

| | Right | March 31, 2009

(A customer stomps into my store and starts yelling at me.)

Customer: “I had an allergic reaction to a Vanilla Ice Blended from the store in [other location] and the manager there said I could have whatever I wanted here for free.”

Me: “I’m sorry to hear about that. Do you have a receipt?”

Customer: “I had to drive out to Cedars-Sinai last night and I was there until four in the morning! The people at [other location] said I could have anything I wanted! I had an allergic reaction!”

Me: “Well, then… what would you like?”

Customer: “I want two Vanilla Ice Blendeds…”

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I LAve L.A.

| | Right | March 31, 2009

Customer: *holds up sweatshirt* “Oh my god, they spelled this wrong!”

Me: “What?”

Customer: “Los Angeles!”

Me: “Um, that’s how you spell it.”

Customer: “Nooooo. It says LOS Angeles, but it’s supposed to be LAS Angeles. It’s pronounced LAS Angeles. Am I right?”

Customer’s friends: “Yeah, totally!”

Customer: “And, actually, shouldn’t it be LAS AngeLAS? Because that’s how you say it, LAS AngeLAS!”

Me: “…”

Customer: “I can’t believe no one has ever noticed this before!”

Me: “Yeah, it’s shocking…”

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One Scamwich, Coming Right Up

| | Right | March 31, 2009

Customer: “Yeah, we were in earlier and ordered 2 turkey sandwiches, a ham sandwich and a club sandwich, all a foot long. There were flies in them so I want you to give me a refund.”

Manager: “There were flies in your sandwiches?”

Customer: “Yes, it was gross. I want my money back!”

Manager: “Well, where are the sandwiches? Why didn’t you bring them right back?”

Customer: “I was already home by the time we opened them.”

Manager: “Well, do you have your receipt?”

Customer: “No! I just want my money back, there were flies in my sandwiches!”

Manager: “Sir, I’m going to have to check and make sure there was an order that matches before I can see about a refund.”

Customer: “…huh?” *long pause, then hurries out of the store*

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Imaginary Return, Imaginary Refund

| | Right | March 30, 2009

(A woman comes into our hardware store with an empty pot.)

Customer: “Hi, how are you? I’d like to make a return.”

Me: “Sure, what would you like to return today?”

Customer: “I need to return this plant.” *holds up empty pot*

Me: “I’m sorry, ma’am, but you only have the pot there.”

Customer: “Yeah, I know.”

Me: “Well, you need to have the plant to return it.”

Customer: “But I’ve already planted it!”

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Someone Needs To Get Ctrl-Alt-Deleted

, | | Right | March 30, 2009

(A customer calls in having trouble logging into her email.)

Me: “Okay, let’s try typing the password into a text program like Notepad or Word. Then, we can copy and paste it into the password box.”

Caller: “Copy and paste?”

Me: “Yeah, it’s just a quick–”

Caller: “COPY AND PASTE? What the h***?! I have a secretary so that I don’t have to learn copy and f***ing paste!”

Me: “If you calm down, it’s really very easy.”

Caller: *hangs up phone*

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