A Sudden Stamp Of Recognition

| Seattle, WA, USA | Right | November 18, 2013

(I work in a copy shop/shipping store. It has a modern all-glass front with two entrances. Currently, I am currently the only one on shift. A customer comes in.)

Customer: “Hi, do you sell stamps?”

Me: “No, sorry, we don’t sell postage. [Store across the street] has stamps, though, at every register, and they’re just down the stairs at the end of the parking lot.”

Customer: “Oh, all right. Thank you!”

(The customer leaves, but I watch her walk 10 feet to our other entrance, and enter our store again.)

Customer: “Hi, do you sell stamps?”

Me: “…I’m sorry, ma’am, we do not. However, if you go over to—”

Customer: “See, that’s what the other girl said, and she told me to come over to this location!”

Me: “Ma’am—”

Customer: “You young people need to learn to be clear when you’re giving directions!”

(As she says this, she looks around and the lightbulb goes off.)

Customer: “I’m in the same store, aren’t I?”

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This Customer Can Go Truck Himself

| Boise, ID, USA | Right | November 18, 2013

Caller: “I want to order pizza. I’m f***ing hungry.”

Me: “Okay, let’s get your details. What’s your address?”

Caller: “Exit 49.”

Me: “Um, that’s not a complete address. Unfortunately, I can’t complete an order unless it has a complete address, due to the POS system that we have installed.”

Caller: “I’m in a f***ing semi, and I’m f***ing hungry. GET ME A F***ING PIZZA!”

Me: “Unfortunately, I can not complete your order unless you have a complete address. Perhaps you could come pick it up instead?”

Caller: “Well, F*** YOU! I’m in a F***ING SEMI and I’m F***ING HUNGRY! There is no F***ING way I’m driving my F***ING truck all the way out there!”

Me: “Unfortunately, I can not help you there. Besides, Exit 49 is outside of our delivery area. Have a good day, sir.”

(The caller hangs up immediately and I quickly inform my manager. The caller calls back less than a minute later.)

Caller: “I want to order pizza. I’m f***ing hungry!”

Manager: “Were you the one who called earlier, asking for a delivery to a semi?”

Caller: “YES! And the other chick wa—”

Manager: “She does not get paid enough to deal with a**holes like you, and frankly, neither do I. Have a good day!” *click*

 

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Thank God For Better Halves, Part 2

| Huntsville, AL, USA | Right | November 18, 2013

(We’re running a buy two, get one free promotion in our store, but you must have a membership to qualify. The membership is free. A customer and his wife approach the counter with only two games.)

Me: “Sir, do you have a membership card?”

Customer: “I don’t want no card.”

Me: “The only reason I ask is because members can get—”

Customer: “No, stop trying to sell me something.”

Me: “Sure, sir, I just thought you might want a free game today with our free membership. Your total is [amount].”

(Suddenly, the customer’s wife smacks him with her purse.)

Customer’s Wife: “Will you shut your mouth and listen to her?!” *to me* “YES, we want a free game. Thank you!”

 

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5 Surprising Stories of Bad Customers Getting What They Deserve

Not Always Right | Right | November 18, 2013

Weekly Roundup: 5 Surprising Stories of Bad Customers Getting What They Deserve! In this week’s roundup, we share five “comeuppance” stories where misbehaving customers get what’s coming to them!

  1. An Expensive Temper Tantrum, Part 2 (6,871 thumbs up)
  2. She Fought The Law… And The Law Won (4,259 thumbs up)
  3. Let Me Give You A Pizza My Mind (4,527 thumbs up)
  4. Stress About The Dress (4,453 thumbs up)
  5. Setting Mother Straight (5,649 thumbs up)

PS #1: check out our Extras section, with pictures, videos, and news!

PS #2: Read more roundups here!

Totally Bugging Out

| VA, USA | Right | November 17, 2013

(It is a hot and buggy day, and a guest enters with her friend. They are talking loudly, and make a beeline for the elevators. With their backs turned to me, I see a large spider hanging on the back of the guest. The guest is oblivious because she keeps talking to her friend, who doesn’t notice.)

Me: “Excuse me! Excuse me, ma’am!”

(The guest ignores me and disappears in the elevator.)

(I don’t think anything of it until a few minutes later; I get a call from her room.)

Me: “Hello, guest services. How may I help you?”

Guest: “Yes, you can help me by giving me a refund RIGHT NOW!”

Me: “What’s the problem, ma’am?”

Guest: “I’ll tell you what’s the problem! I didn’t pay $200 for a room that has BUGS! I just came back and laid down and then found a BUG on my pillow!”

Me: “Oh, I’m very sorry about that, ma’am.”

Guest: “You better be! This is outrageous! You all are THEIVES!”

Me: “Well, I’ll just send the manager up to help you.”

Guest: “Fine! I’m not lying!”

(I send the manager up and he comes back later to say that there was a spider on the guest’s pillow. He described it and sure enough, it was the exact same spider the guest had brought in with her from outside. It had crawled into her hair, and got smashed on her pillow! The manager explained this to her, but the guest didn’t believe it, and called us all liars and con artists.)

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