Age Of Stupid

| Right | February 12, 2014

funny-smart-phones-dumb-people

Making A Monumental Mistake

| Right | February 12, 2014

Doesn’t Know Their Rights

| CO, USA | Right | February 12, 2014

(I get a call around 2 am from a caller not staying at the hotel. I’m not busy so I help her anyway. The caller is articulate, but not exactly polite.)

Caller: “I’m looking for a bar to the right of your hotel.”

Me: “[Bar] is out in front of our building. Is that what you mean?”

Caller: “NO! The one to the RIGHT of your hotel!”

Me: “Ma’am, there is only a river on the right hand side of our building. If you give me even part of a name or any more information I can probably find it for you.”

Caller: “Look. Can you ask someone else? I know it’s there.”

(We go back and forth about this for a good ten minutes in which she escalates to saying that people like me shouldn’t have jobs. She laughs at me and demands she be transferred to a slightly fancier hotel a few miles away.)

Caller: “Just transfer me to [Other Hotel]! THEY’LL know what I’m talking about.”

Me: “With all respect, they are not near here and are unlikely to know about bars in this area.”

Caller: “JUST TRANSFER ME!”

(I do, and after fifteen minutes I call the other hotel to apologize for sending her to them. The employee at the other hotel cracks up laughing immediately at mention of the woman.)

Employee: “Oh, my god! She was crazy! I told her I didn’t know of any bar around there and she told me that she was going to ‘take this to the press!'”

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Walking A Very Fine Line

| ID, USA | Right | February 12, 2014

(My husband and I have just walked into the library, when we hear another patron berating one of the employees.)

Patron: “Nobody told me I had library fines! Now I can’t even use the library computer cause of that and it is an EMERGENCY!”

Employee: “Most people know to check when their books are due, to prevent having fines.”

Patron: “I can’t be bothered with that! I’ve told all you employees multiple times! I expect you to personally CALL me the night before I have a book due. EVERY TIME.”

(At this point, the employee, my husband, and I are biting our lips to not laugh out loud at her ridiculous request.)

Employee: “Well, I’m sorry about that, but due to the number of people on file, we can’t personally keep track of your books. That’s why we print out receipts with due dates.”

Patron: “USELESS! THOSE ARE USELESS TO ME! Oh, and don’t you DARE try emailing me either! My email is only for certain uses and getting emails from this library is not one of them! I will get extremely angry if you email me! I’ll just ignore it!”

(She continues to berate the employee for her own mistakes, and finally leaves after paying her ridiculous amount of fines. My husband and I go up to the employee.)

Me: “You handled her so well! I’ve worked in customer service before, and you were definitely a lot nicer than I would have been. I just paid off my library fine, and it’s really not that hard to keep track of when things are due and what I owe.”

Employee: *sighs* “Oh gosh, thanks. Sometimes… people… ugh… just people. Sometimes people suck.”

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Calculated Customer Service

| USA | Right | February 12, 2014

(I have just finished processing a customer’s transaction. Her total comes up to $22 and some change. She gives me a $50 bill. I have already typed in $50 as a cash payment. Once my till opens, she stops me.)

Customer: “Okay, wait. Can I give you $2? I just don’t want to get a bunch of change back. This way, I’ll get $30 back.”

Me: “Okay. Sure.”

(I add in the $2, give her $30 back and then 21 cents, which is what the register tells me I should give her.)

Customer: “Wow! That was really fast! You must be really smart! You calculated that all by yourself!”

Me: “Well, it wasn’t too difficult! I just added the $2, so I ended up giving you $30 back, and then I gave you back 21 cents, which was what the computer screen told me to give you back in the first place.”

Customer: “Wow! Okay!”

(She walks away, takes her purchase with her and leaves the store, amazed at my ‘fast’ calculation.)

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