An Out-Of-Order Order

| USA | Right | May 7, 2014

(I work in a small deli in a small town. When we get busy we run two slicers (by hand). During an extremely busy morning shift, we spend a few minutes frantically slicing meat and cheese. We’d just finished the last order when a customer comes up to the counter and starts digging through the stacked orders.)

Me: “Can I help you find something, sir?”

Customer: “A half pound of cheddar cheese.”

(I look through the orders and then turn to ask the other employee if we’ve missed the customer’s order in the rush. The customer stops me.)

Customer: “Oh, I haven’t ordered yet.”

(I smile and grabbed my deli pad to take his order as he continues.)

Customer: “I was just going to take someone else’s order.”

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What The World Needs Now…

| CA, USA | Right | May 7, 2014

(I work at an ice cream/burger joint with a drive thru. A mother comes through with a little girl in the back seat, I have just handed the mother her order when she pulls the car up a bit so I can directly hand the little girl her ice cream.)

Me: “And here is your sundae!”

Mother: “What do you say to the nice lady?”

Little Girl: “I love you!”

Me: *embarrassed and confused* “I love you, too.”

(The mother laughs really hard while the little girl grins at me. My coworkers heard and laughed, too. She was the cutest little girl ever!)

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Sharing His Alcohol Problem

| AB, Canada | Right | May 7, 2014

(It’s about 1 pm when a clearly drunk and staggering man approaches me in the store. I am also a customer.)

Customer: “Hiya, pretty lady. Wanna go for a drink with me?”

Me: “Um… no, thank you. I’m very busy today and am happily married!”

Customer: “Well… too bad for you!”

(Moments later at the registers, I am in line with couple of customers behind me. The drunken customer stumbles up to them.)

Customer: “Do ya mind if I butt in line ‘ere?”

Other Customer: “Sorry, man. We were here first and the wait really isn’t that long.”

Customer: *pointing at me* “I just wanna stand next to her!”

(At this point I am having my things rung through at the till and exchange a worried glance with the cashier.)

Cashier: *to the drunken customer* “You wait your place in line, sir! Just like everybody else!” *quietly, to me, handing me my purchases* “You go on and get out of here. I’m sending someone out to get his plate number ‘cause he drove here and is clearly pretty intoxicated. Have a nice day. We’ll handle the creep!”

(I leave pretty quick and the drunk customer tries to follow me out, but is stopped by the manager. I didn’t hear what happened, but I am sure thankful the staff was keeping an eye out that afternoon!)

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Going Into A Song And Dance Over It

| CA, USA | Right | May 7, 2014

(A customer is buying over $200 worth of used CDs, most of which are missing barcodes and have to be manually entered. To boot, they are mostly classical, which means they’re covered in text, often in different languages, etc., and it’s hard to pick out the information I need.)

Customer: “Is there any way this can go any faster? I’m in quite a hurry.”

(Yes, I’m sure he picked out all 50 friggin’ CDs in QUITE a hurry.)

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Biting The Hand That Fees You

| USA | Right | May 7, 2014

Me: “Hi. Can I help you?”

Customer: “Yes. I want to know if my fee has been waived.”

Me: “Your fee?”

Customer: “Yes, my parking fee. I always stay here and you all always waive it for me.”

Me: “Okay…” *checks computer* “No, your fee is still there.”

Customer: “This is unacceptable! The check-in guy told me that he would waive it! I want a manager!”

Me: “Okay, then…”

(I get a manager and explain the situation. We review the customer’s past stays. So far he has only stayed here four times in the past year. They speak.)

Manager: “Hi. Can I help you?”

Customer: “Yes. I need my fee waived! You always do it for me so I should get it!”

Manager: “I’m sorry, sir, but if you have parked in the garage—”

Customer: “I’ve seen you all waive it for others! Why not for me? That’s not fair!”

Manager: “Well, what about those that have paid?”

Customer: “What about them?”

Manager: “It’s unfair to them that they should pay and you don’t.”

Customer: “I don’t care! As a manager, you should use your initiative and do as I say!”

Manager: “Sir—”

Customer: *slaps fist on counter* “As a manager, you should do what I want! Always! The customer is always right!”

(They argue a lot, with the customer interrupting my manager’s every two words with repeats of, ‘as a manager…’ Finally, seeing that my manager won’t be bullied, he storms off, swearing that he would talk to the general manager later. My manager replies he is free to, and drops his smile when the customer leaves.)

Manager: “Jerk!”

(Reason number one million why I would never like to be a manager!)

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