Getting Owned By The Owner, Part 7
Me: “Welcome to [Store]! Let me know if there’s any—”
Customer: “Oh, I don’t have any questions; my brother works at the Ohio location.”
Me: “Uhm, are you sure? We don’t have an Ohio location.”
Customer: “Oh, you don’t know.”
(She brushes me off and starts shopping. When she’s finished shopping, I start to check her out.)
Customer: “I should get the employee discount, because of my brother.”
Me: “Okay. Did he teach you the employee handshake?”
Customer: “What?”
Me: “We only give the employee discount to people who know the secret handshake.”
Customer: “How rude! Let me speak to your manager!”
Me: “How about the owner instead? That would be me. I own both locations; neither are in Ohio.”
Question of the Week
Have you ever served a bad customer who got what they deserved?