The Joy Of Sex(ism)
(I’m a 28-year-old female and work for a computer store. I’m alone in the store when a middle-aged man walks in.)
Me: “Hi there, can I help you?”
Customer: “Are there any computer guys around here?”
Me: “Just me at the moment, anything I can help you with?”
Customer: *tries to look behind me to the stock room and repair area* “Well, aren’t there any computer GUYS here?”
Me: “No. Look, is there anything I can help you with?”
Customer: “Well um…I need this fixed.” *holds a multimedia jukebox*
Me: “Well, I work in repairs as well so just tell me what’s wrong with it and I’ll take a look at it for you.”
Customer: “Listen, I just need to talk to a computer guy! I did everything right. I put the hard disk in but it still won’t work. Just get a guy to fix it!”
Me: “Well, the most common mistake is when people forget to format the hard disk. I can have that fixed in five minutes.”
Customer: “Yeah sure. Get one of the tech GUYS to do it and call me when it’s ready.”
Me: “Sure, no problem.”
(I went back and of course he hadn’t formatted the disk. I fix it and call the guy who shows up immediately.)
Me: “Here you go. As I thought you had just forgotten to format the disk. I did that for you and it’s working fine now.”
Customer: “No, that can’t have been the problem. I KNOW computers.”
Me: “Well, this isn’t a computer, and it’s a common mistake to make when you put the hard disk in yourself. Anyway, I fixed it for you so everything should be fine now.”
Customer: “Look, isn’t there a computer GUY I could talk to?”
Me: *losing will to live and considering a sex change*
Question of the Week
Have you ever served a bad customer who got what they deserved?