His Room Has Been (Tali)Banned
(I am a security guard at an upscale downtown hotel. I am a Caucasian male and the other employee at the desk is our concierge, a third generation American whose parents immigrated from Iraq. A drunk guest comes in and glares at her. He is also a Caucasian.)
Guest: “Hey, security!”
Me: “Yes, sir?”
Guest: “There’s a d*** Muslim at the front desk. You’d better keep an eye on her or she’ll blow us all to h***!”
Me: “Sir, that is our concierge. She’s not going to blow up her place of work. Now, I think it’s time you go to your room.”
(The guest leaves only to return two more times ranting about our concierge. On the third time I inform him to go up or he’ll be kicked out. He does not take it well.)
Guest: “You’re a d*** liberal aren’t you? H***, you’d probably help her plant the d*** bombs!”
Me: *to the concierge* “Please call the police. We have a trespasser.”
(The guest ends up getting into a fight with the police, is arrested, and barred from coming back. The concierge and I begin dating a few weeks later and now, three years later, are celebrating our first anniversary!)
Question of the Week
Have you ever served a bad customer who got what they deserved?