His Argument Isn’t Loaded
(A customer buys 30 heavy bags of mulch; each weighs 40lbs. They’re already on a cart and just need to be loaded. The customer is a young man.)
Customer: “So, yeah, I’ll need you to load these for me. I just had shoulder surgery.”
Me: “Okay. Well, I can call someone—”
Customer: “No, don’t call someone, then I’ll have to wait! You can load them.”
Me: “Well, actually, I pulled a muscle in my back, and I’m not supposed to be lifting heavy things. I’ll call someone for you.”
Customer: “That’s bull! You d*** b****! You’re just lazy!”
(An elderly customer comes over.)
Elderly Customer: “Excuse me, sir! How dare you speak to a young lady like that, and demand she load your mulch? You should be ashamed of yourself!”
Customer: “F*** you! She’s just d*** lazy! I had shoulder surgery! This is ridiculous!”
Elderly Customer: “If you had shoulder surgery, how did you get all that mulch on the cart to start with?”
Customer: “Fine! I’ll load it my d*** self!”
(The customer storms off.)
Me: “Ma’am, you are my new favorite customer.”
Question of the Week
Have you ever served a bad customer who got what they deserved?