Acting Irregular

(I’m working at a popular coffee store, and it is my second week on the job. A regular comes in during the morning rush.)

Me: “Hey, good to see you! What can I get for you?”

(The customer gives me a very dirty look.)

Me: “Um… can I get a drink started for you?”

Customer: “You don’t remember my drink?”

Me: “…what?”

Customer: “You don’t remember my drink? I come in here everyday! You should remember my drink!”

Me: “Oh, I’m so sorry that I forgot. Silly me! It’s just that I get an awful lot of customers in here, and I’ve been working since 4 am, so I’m just so forgetful. But if you can just remind me, I’ll have that drink right out for you.”

(The customer turns bright red, orders his drink, pays, and leaves the register. The next day I’m working again, and he comes in right on schedule.)

Me: “Ah, hello! The caramel latte with light foam, yes? I’ve written it up, and they’ll make it for you soon. That’ll be [price].”

(The customer silently pays for his drink, and puts a $5 bill in the tip jar.)