Zombies Need Life Insurance Too
Me: “Thank you for calling [Company]. How may I help you?”
Customer: “Yes, I’d like to find out about getting life insurance for my sister.”
Me: “Okay, I can connect you with an agent.”
Customer: “Wait, I have a question.”
Me: “No problem, what is your question?”
Customer: “Well, my sister died two days ago. Is that going to make it more expensive?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
