Zero Tolerance On Those Sizes
A well-dressed, slim — but not particularly so — middle-aged female customer walks into our store and browses for a while. Then, she approaches me, speaking with a typical Australian accent.
Customer: “What’s the smallest size you stock?”
Me: “Our smallest label size is six, but some of the shirts fit more like a four.”
Customer: “You don’t have size zero? I wear a size zero.”
Me: “Do you mean US size zero? That’s equivalent to an Australian six.”
Customer: “No, I wear zero, not six! I always get size zero in New York.”
Me: “I understand, but that’s US size. Why not try on an Australian six and see that it’s the same?”
Customer: *Suddenly screaming* “I WEAR SIZE ZERO! WHY DON’T YOU HAVE SIZE ZERO? *Storms out*
Question of the Week
Have you ever served a bad customer who got what they deserved?
