You’ve Reached Asgard Technical Support, Thor Speaking…

I am assisting a customer with Internet troubles.

Me: “So, I’ll need you to power cycle your modem for about thirty seconds.”

Customer: “Do what?”

Me: “Disconnect it from the power for thirty seconds and then plug it back in. This will allow it to reset.”

Customer: “Okay. And then when it’s back on, hit it with a hammer?”

Me: “What?”

Customer: “I heard a guy say that I should try hitting my modem with a hammer.”

Me: “No, don’t do that. Who told you that, anyway?”

Customer: “A guy I know.”

Me: “Well, please don’t. That won’t fix your modem.”