You’ve Got To Be Key-dding Me
Hardware Store | Working
| September 9, 2012
(I am a customer at a hardware store. They sell padlocks to which all the utility companies have skeleton keys, for locking up your switchboard. They’re very expensive and super-strong. I’m calling the store after being unable to unlock mine.)
Me: “I bought a power utility-compliant padlock for my meter box last week, and now it won’t open.”
Employee: “Are you using the key?”
Me: “I tried both keys that came with the lock.”
Employee: “Did they work?”
Me: “No, that’s why I’m calling.”
Employee: “Well, if you bring it back, we’ll replace it.”
Me: “That might be difficult.”
Employee: “Why?”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
