You’ve Got To Be Anal About Your Pronunciation
I worked for a restaurant that takes orders over a speaker system with headsets. We were supposed to say our name when answering a call, and I always used my nickname, Angel.
I get a call, and I get a “frog” in my throat, causing me to stutter suddenly. This is what I actually end up saying.
Me: “Welcome to [Restaurant]. This is anal— ANGEL! May I take your order?”
The customer orders as usual, so I don’t think he caught my mistake but my coworkers about die laughing. One coworker even attempts to apologize with tears streaming down her face.
Coworker: “I’m so sorry. We’re not laughing at you…”
But she can’t finish her sentence.
Me: “Well, you are laughing at me, but I would be, too, if my face wasn’t beet red at the moment.”
After a while, I was able to laugh at myself with them, so I definitely wasn’t offended, just extremely embarrassed.
Question of the Week
Have you ever served a bad customer who got what they deserved?