Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

You’ve Enabled Me

, , , , , | Hopeless | May 13, 2019

Let me start by saying that I am enormously grateful to live in a country that has safety nets for the unfortunate and the ill; without them, I’d be dead. Sadly, the way that the current administration handles applications and treats disabled people is criminal.

Sit tight; this one really sucks (until the end).

I had been called in for my PiP assessment, a test where an unqualified person asks you vague questions and then lies on a form about your answers.

I had to be at their offices at eight am in a city a full hour’s drive from where I live. After getting lost twice because of road work, I finally found somewhere to park and hobbled to the office.

The appointment was a nightmare. The woman clearly wasn’t listening to anything I said and did a “physical assessment” of my condition from across the room without leaving her chair — an assessment which took my specialist, with 40 years in the field, six months and millions of pounds worth of machinery to figure out. By the time she was finally done, I was emotionally and physically drained as I staggered out to the main office, only to be greeted with the news that there were yet more forms I had to fill out.

Once I was finally able to make my escape, I was barely holding it together as I headed back to my car, thinking only about getting home and hiding in bed.

Then, I tried to pay for my parking. It turned out that the only parking structure near their office had had a massive recent price hike, and I didn’t have enough money to pay to get my car.

I was in tatters, guys.

I was in so much pain I could barely stand, I was an hour from home, and I had no idea what to do. So, there I was, a 40-year-old guy with tears on my face, trying to explain to the lady at the other end of an intercom what was going on when a young couple who had, I guess, heard what was going on just rocked up and said, “Don’t worry; we’ve got this,” and paid for my ticket.

It wasn’t a huge amount — £20 — but the simple kindness of those two strangers gave me the strength to get home.

I doubt they’ll ever see this and I wish I’d been in any state to thank them properly for their help, but that gesture got me through that awful day.

Question of the Week

Tell us about the most outrageous request a customer has ever made!

I have a story to share!