You’re Pink, But They’re Not Pretty

, , | Right | April 12, 2020

(I work in a jewellery store where all the products are kept in locked cabinets. Because of this, customers can only try jewellery when assisted by staff. For security reasons, we cannot leave customers unattended with stock.

I have pink hair. I have been serving a small family for a few minutes and as the young girl is trying to find a ring that fits, another customer comes over.)

Customer #1: “Are you serving at the moment?”

Me: “Yes, I’m currently with a customer at the moment. But I’ll be with you as soon as I’m free.”

Customer #1: “Okay, because I just want to look at a pair of earrings in this window.”

(I nod to her and continue to serve the young girl. She’s having difficulty finding one that her mum will let her buy and that she likes, so it’s taking quite some time.)

Customer #2: *who has now joined [Customer #1]* “Hey, can we just look at a pair of earrings?”

Me: “I’m sorry, I am currently serving someone, but I’ll be with you when we’re finished.”

Customer #2: “F*** you!”

(The customers both storm off, muttering furiously. The family and I are a little shell-shocked at the outburst, but I finish serving them after another ten minutes or so and the mother thanks me profusely for all my help.)

Boss: “I just had the strangest phone call from a lady who just yelled down the phone about how rude the pink-haired staff member is and then suddenly hung up before I could ask her anything.”

(I relayed to her what had happened, and she agreed that it was weird… and that we didn’t need her business anyway.)

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