You’re Not Motivating Us To Help You Faster

, , , | Right | September 21, 2017

(A car drives straight through our drive-thru without stopping at the order box. Keep in mind that we are timed for how fast we get cars through at the window. Once the customer is at the window:)

Customer: “Give me a small black, a turkey club, and two fruit explosion muffins.”

Me: “Certainly. But sir, I will ask that you please place your order at the order box on your future visits. It helps us ensure that you are not waiting in the drive-thru very long, and that we are able to get you through quicker.”

Customer: “That’s okay; I find this way helps you move faster.”

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