You’re Not Dissuading People Of Their Native Opinions Here
I’m meeting with a client for the first time to discuss a project.
Client: “So, are you—” *whispers* “—Native American?”
Me: “Yes.”
Client: “Wow, what percentage?”
Me: “100%.”
Client: “Wow. So, does that mean both of your parents were—” *whispers* “—Natives? Wow. What tribe?”
Me: “Navajo.”
Client: “Hmm, I’ve never heard of them. Is that like Cherokee or Muckleshoot?”
Me: “Navajo, as in the code-talkers of World War II. Ever heard of them?”
Client: “No. Weird. I’m really interested in this because I do Native American things, too. Everyone just thinks I’m stoned.”
The client then stood up and walked away. We never even got to discuss the project.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
