You’re About To Go Hazel-Nuts
(Every Saturday before work, I stop by a small local coffee shop, and pick up my regular customized drink. They sell them for a reasonable price. One morning I come in and there is a new employee working behind the cash register.)
Me: “Hey can I get dark roast, hazelnut coffee, but one shot of caramel?”
New Cashier: “One caramel latte and a hazelnut latte, both with caramel?”
Me: “Nope, just one dark roast hazelnut coffee with one caramel shot.”
(I assume it is because he is new and just learning, so I remain calm.)
New Cashier: “No caramel latte with no caramel. But one dark roast caramel with the hazelnut shot?”
Me: “Almost, but it’s one dark roast hazelnut coffee with a caramel shot.”
New Cashier: “Hey, can I get a DARK ROAST, HAZELNUT COFFEE WITH ONE CARAMEL SHOT!”
(The barista making the coffee yells back to the new cashier.)
Barista: “You got it!”
New Cashier: “Can you please confirm you heard me right?”
Barista: “One dark roast, hazelnut coffee with one caramel shot.”
New Cashier: “Okay, perfect. One dark roast, hazelnut coffee with one caramel shot is being made.” *looks at me* “Is this correct?”
(At this point I’m almost ready to lose it and start laughing.)
Me: “Yes. I’ll pay with debit.”
New Cashier: “Cash or credit?”
Me: “Debit.”
New Cashier: “Okay, you’d like to pay for your dark roast, hazelnut coffee with one caramel shot with debit?”
Me: “Yes.”
(I looked over the barista, and we were both laughing. Unfortunately, this happened every time I went to get coffee, but it did crack me up every time, too.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
